Privacy Policy
This Privacy Policy explains how Australian Visa Connect (“the Company,” “we,” “us,” or “our”), a migration agent based in Queensland, Australia, collects, uses, discloses, and protects the personal information of individuals who visit or use the Australian Visa Connect website (“the Website”). We are committed to protecting the privacy and confidentiality of your personal information and complying with applicable privacy laws. By accessing or using the Website, you consent to the practices described in this Privacy Policy.
Collection of Personal Information
1.1 We may collect personal information from you when you voluntarily provide it to us, such as when you fill out forms on the Website, submit inquiries, or communicate with us via email or other means.
1.2 The types of personal information we may collect include but are not limited to your name, contact information, email address, nationality, visa details, and other information relevant to visa applications and immigration matters.
1.3 We may also collect non-personal information, such as IP addresses, browser types, referring websites, and other anonymous statistical data, to improve the functionality and performance of the Website.
Use of Personal Information
2.1 We use the personal information we collect for the following purposes:
a) To provide you with the services you have requested, including visa consultation and assistance.
b) To communicate with you and respond to your inquiries.
c) To personalise your experience on the Website and tailor our services to your needs.
d) To improve our services, analyse trends, and conduct research.
e) To comply with legal obligations and protect our rights and interests.
Disclosure of Personal Information
3.1 We may disclose your personal information to third parties in the following circumstances:
a) To authorised service providers who assist us in operating the Website and providing our services.
b) To government agencies, immigration authorities, or other entities as required by law or necessary for visa applications and immigration processes.
c) To our professional advisors, such as lawyers or accountants, for legal or accounting purposes.
d) To a third party in the event of a merger, acquisition, or sale of all or a portion of our business, provided that the recipient agrees to protect the confidentiality of your personal information.
e) With your consent or as otherwise permitted or required by law.
Security of Personal Information
4.1 We take reasonable measures to protect the security of your personal information and prevent unauthorised access, use, or disclosure.
4.2 We implement technical and organisational safeguards, such as firewalls, encryption, secure servers, and access controls, to protect your personal information.
4.3 Despite our efforts to secure your information, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Personal Information
5.1 We retain your personal information for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law.
5.2 We will securely dispose of personal information that is no longer needed or no longer required to be retained.
Access and Correction of Personal Information
6.1 You may request access to the personal information we hold about you or request corrections or updates to that information by contacting us using the contact information provided below.
6.2 We may require you to verify your identity before granting access to or making changes to your personal information.
Third-Party Websites
7.1 The Website may contain links to third-party websites. This Privacy Policy applies solely to information collected by us and does not cover the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to this Privacy Policy
8.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Australian Visa Connect
clarissa@australianvisaconnect.au
Last updated: 23/06/2023
By using the Australian Visa Connect Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.